More and more companies try to improve their online reputation through the use of fake reviews on dedicated websites, and a growing number of competitors try to ruin a reputation with false negative reviews. Both situations are illegal in France because they break the rules of fair competition between companies and prevent accurate information reaching the customer. The Fake Review Detection Bot allows the user to compare the reliability of several websites according to a suspicion analysis.
This bot aims to detect fake reviews on websites such as Google, Amazon or TripAdvisor. It analyses millions of comments, profiles and products in three ways: NLP for the reviews, Spectral Clustering for the users, and outliers detection for the time series of products.All of these approaches calculate a score for a fraud trend.